TERMS AND CONDITIONS
1. Data concerning the company owning the site and operating the online store www.goforbigpike.com
The online store hosted by the site www.goforbigpike.com is owned by the company GBP Sportfishing S.R.L. (hereinafter referred to as Supplier), headquartered in: sat Bancu, com. Ciucsângeorgiu nr. 199, Harghita County, registered with the Trade Registry under no. J19/202/2018, having the tax ID: RO39234929, e-mail: email@example.com. The Online Store operates in accordance with the provisions of these Terms and Conditions, as completed with the applicable legal provisions.
Any questions or suggestions regarding these terms and conditions or our site, can be communicated at: firstname.lastname@example.org.
Ordering products on the site www.goforbigpike.com implies the acceptance of these terms and conditions. The Supplier reserves the right to modify the terms and conditions below without prior notice to the buyers. The Supplier has the right to modify the site's structure and to change the hosting company without any notice in this respect.
The user of the site declares that he or she has fully understood and agrees to the Terms and Conditions presented below.
3. Definitions of terms used in the Terms and Conditions
Customer: The natural person or, where applicable, the legal entity placing an order and thus acting as buyer. In the case of individuals, they must be over 18 years of age.
Order: An electronic document through which the customer expresses to the Provider the firm and irrevocable intention to purchase the selected products.
Products: Sports fishing articles, as they are presented on the site, concerning which the customer has placed an order, which is subsequently accepted by the Supplier.
Site /online store: www.goforbigpike.com
User: Anyone visiting the site.
The customer expresses his or her intention to purchase by placing an order on the site, expressly specifying the desired product (model, size, color, etc.) and quantity. The sale-purchase contract is deemed to have been concluded upon acceptance by the Supplier of the order placed, as communicated to the Customer by a confirmation email within a maximum of 24 hours of receipt of the order.
The Customer has the right to cancel the order, without any fee being charged, until the day the Supplier ships the ordered product.
The ownership of the products ordered will be transferred to the Customer only after the payment of the order's price, including the shipping costs.
All prices displayed on the site include VAT for orders from within the European Union. Once the order was confirmed, the final price may only be modified for objective reasons that do not imply the Supplier's involvement, such as: significant product price increases, significant fluctuations in the exchange rate, or change of the VAT at a national level. In the event of a change in the final price, the Customer will be entitled to withdraw from this contract without the payment of any fees or penalties.
6. Shipment and delivery
Shipment of the products ordered from goforbigpike.com (hereinafter referred to as the site) is done exclusively by express courier under the following conditions.
Fees in Romania:
- orders between 50 - 250 RON - delivery fee is 20 RON
- orders over 250 RON - delivery is free of charge
Fees for deliveries to Hungary:
-orders between 5,000 - 25,000 HUF - delivery charge is 2,000 HUF
- orders over 25,000 HUF - delivery is free of charge
Delivery charges in other EU countries:
- orders between 25 - 169 EUR - delivery fee is 36EUR
- orders 169 EUR - delivery is free of charge
Orders amounting to less than 50RON/5.000HUF/25EUR are not accepted.
There are no charges for money reimbursement.
All prices include VAT.
No deliveries are made outside the European Union!
The list of localities in the coverage area can be viewed on the website of the DPD courier company.
Generally, orders received until 14:00 are shipped on the same day (Monday - Friday), if all ordered products are in stock. Otherwise, the customer will be contacted by a representative of our company in order to determine delivery conditions. No orders are shipped on Saturdays and Sundays.
The average delivery time of the courier company is 24-72 hours after having picked up the parcels, depending on the destination. In case of an express request for the delivery to be made on Saturday, this must be expressly mentioned on the order form.
GBP Sportfishing also provides the option to check the parcel. Under this option, the Customer may visually check the contents of the parcel for a maximum of 5 minutes in order to make sure that the products are not damaged, that they are correctly invoiced and are in compliance with the order. In order to be able to benefit from the parcel verification service, this must be expressly specified in your order. This service is only available through the company Cargus.
For more information about orders do not hesitate to contact us at phone numbers +40.745.326.330 (Monday-Friday / 9: 00-16: 00) or via email: email@example.com.
The transport fees stipulated above are fixed, regardless of the size and weight of the parcel. Charges for additional mileage or extra pounds are borne by GBP Sportfishing.
The shipping charge includes VAT and will be included in the invoice. The customer will pay the invoice amount on delivery (products + shipping).
The delivery charge is calculated based on the final order value. If certain initially ordered products are out of stock, which decreases the final order value, the shipping charge for the final order value will apply.
All prices include VAT.
7. Methods of payment and billing
Payment for the goods requested can be made either in cash upon delivery or in advance. The amount payable will also include the delivery cost, being specified at the end of the order. The goods will be accompanied by the invoice. Prices displayed on the site include VAT, and the invoice will also be issued with VAT included.
The customer can choose from three payment options:
7.1. Payment on delivery The order´s value is paid to the courier's representative at the time of delivery. The payment is made in RON and represents the value of the ordered products, plus the delivery costs (when applicable).
7.2. Bank transfer. Payment by Payment Order is made only on the basis of the proforma invoice issued by GBP Sportfishing SRL, following the telephone order confirmation with a sales consultant of the company. The final invoice will be delivered together with the ordered products. Delivery of the goods is made after confirmation of the payment of the amount mentioned on the issued pro forma invoice into the account specified below. The payment is made in RON and represents the value of the ordered products, plus the delivery costs (when applicable).
7.3. Bank card payment via the online payment service euplatesc.ro (Visa, MasterCard). If you have chosen the payment method "Bank card payment", you need to fill in a form with your card information on the secured page of the payment processor. Payments via Visa and MasterCard(Visa/Visa Elctron and MasterCard/Maestro) credit/debit cards are made using the "3-D Secure" system developed by organizations providing online transactions with the same level of security as those at the ATM or in the physical environment, at the merchant. "3-D Secure" ensures, primarily, that no information about your card is transferred or stored at any time on the store's servers or on the payment processor's servers, these data being directly entered into the Visa and MasterCard systems. No additional fee is charged for transactions made in this manner.
The processing of card data is done exclusively on the euplatesc.ro servers. GBP Sportfishing Srl does not request or store any details regarding your card. The payment is made in Lei and represents the value of the ordered products, plus the delivery costs (when applicable).
Immediately after the payment through this system, our company will issue the invoice for the order, and the ordered products will be handed over for delivery as soon as possible.
8. Faulty products
It is very important to check the delivered products immediately after having received them from the courier. In order to communicate us any fault found, or for other notifications regarding the condition of our products, please contact us at: firstname.lastname@example.org, as soon as possible.
9. Product returns, the right of withdrawal
Remotely purchased products can be returned according to the Government Ordinance no. 34/2014. The Customer has the right to notify the Supplier in writing about cancelling the purchase, without any penalty and without invoking a reason, within 14 days of receipt of the product. Product returns are possible at the customer's expense and we recommend using the same shipping service as the one used to receive the products.
GBP Sportfishing Srl will return the value of the products from the order as soon as possible after having received the returned products. The amount returned and the return conditions do not include shipping costs.
Products returnedmust be in the same condition as they were when received, in the original packaging, with intact labels and together with all the documents received (invoice, warranty certificates, instructions for use, etc.), even when the return is attributable to the supplier : incorrectly packaged products, inorrectly delivered products, or products with manufacturing defects.
The customer informs GBP Sportfishing SRL of the decision to withdraw from the contract by email. The consumer has 14 calendar days from receipt of the products to notify the withdrawal from the contract.
Obligations of GBP Sportfishing Srl:
The company will refund the product's value within 30 calendar days from the date of the consumer's notification of his or her decision to withdraw from the contract. Reimbursement will be made using the same payment method, if reasonably applicable (in case of cash payment upon delivery, repayment will be made by bank transfer to the account transmitted unequivocally by the consumer / in case of online card payment, the reimbursement will be made to the same card). The repayment term will be automatically extended if the consumer does not comply with the return period or if the returned products have not arrived at GBP Sportfishing Srl in the same condition as when they were delivered.
Obligations of the consumer:
The products are returned to GBP Sportfishing Srl via a designated courier, without undue delay and within 14 days after having notifed the decision to withdraw from the contract. The consumer bears the return costs (unless the products were incorrectly delivered).
In order to return a product, please complete the following steps:
- Notify us in writing, by e-mail, of your intention to return the product (s)
- Package the product appropriately so that it does not get damaged during delivery. The product will be accompanied by all the documents, packaging and labels it came with.
- As soon as we have received the returned product, we will inspect it and if it matches the condition it was delivered in, we will accept the return and refund the corresponding amount.
In all of the above cases, the products must be returned in the state they were received in, in the original packaging and accompanied by all original accessories and documents. Damaging the products or putting them in a condition that makes their resale impossible can lead to a denial of return.
IMPORTANT: Do not return the products without prior notice. The return will be refused!
The supplier reserves the right to modify product prices at any time as a result of circumstances that are beyond its control, such as the modification of the price imposed by its suppliers, material faults, etc.
At the same time, the Supplier reserves the right to unilaterally modify any information contained in the site's content and to update these Terms and Conditions at any time he deems necessary, without prior notice.
The Supplier's liability - In the event of intentional or grossly negligent violation of the Terms and Conditions, the Supplier, as seller and owner of the online store, will be liable for the losses that are a direct and reasonably foreseeable consequence of such violation.
The Supplier is not responsible for infecting the computer of a User/Customer with computer viruses, for cyber attacks of any kind, for any loss of User/Customer data, or for any damage to any hardware or software belonging to them.
The user/customer bears the sole responsibility for the truthfulness/accuracy/ integrity of any and all data provided to the store owner and for any damage caused to them by non-compliance with these Terms and Conditions.
12. Intellectual property
The entire content of the site, including, but not limited to logos, graphic representations, commercial symbols, static/dynamic images, text and/or multimedia content, is the exclusive property of the supplier.
The user/ customer is not allowed to copy, reproduce, distribute, publish, transfer, modify, alter, use, link, expose, include any element of the site in any material belonging to the user /customer or a third party for any purpose other than concluding/fulfilling a certain contract for products and to get information about the Products marketed on the site, without having obtained the prior written consent of the supplier in this respect.
In the event that the user/ customer transmits/transfers any information or content (including logos, graphic representations, commercial symbols, static/dynamic images, text and/or multimedia content) to the online store owner, this will not entail any liability from the part of the supplier, unless there is a prior written consent of the parties in this respect.
By accessing these Terms and Conditions, the user/customer understands and agrees that it is expressly prohibited to use the site and its content for purposes other than those expressly permitted by these Terms and Conditions.
13. GOVERNING LAW Jurisdiction
These Terms and Conditions are subject to Romanian law. In the event of disputes, these will be settled by the court competent at the supplier's premises, and the user/customer hereby expresses his/her agreement to this choice of competence.
7. FORCE MAJEURE
Neither of the parties may be held accountable for any (total/partial) non-execution or delayed execution of his/her obligations if it is due to force majeure. The parties will immediately notify each other about the force majeure event and will take all necessary measures to limit the consequences of the event.
If the force majeure event does not cease within 15 days, the parties are entitled to unilaterally terminate the contract without claiming damages.
Force majeure will be proven in accordance with the law.
15. FINAL PROVISIONS
If any of the above clauses will be found null or void, this will not affect the validity of the remaining clauses.